Skip to main content

Quick fix on Samsung Galaxy S5 Black Screen of Death (BSoD) issue

Image
By
Quick fix on Samsung Galaxy S5 Black Screen of Death (BSoD) issue

The Black Screen of Death (BSoD) is one of the rampant issues that android users were always complaining about for several years now. Even though how powerful and elegant your device is there is still a chance that this issue will occur on your phone. So, in this troubleshooting guide we have to discuss the email we received from one of the Samsung Galaxy S5 users saying that the device screen went black and become unresponsive but the blue light above is blinking.

As a matter of fact, there are lots of factors to consider that the device is experiencing the Black Screen of Death (BSoD). It could be a system glitch, an incompatible app that affect the firmware or the phone itself has a hardware problem. So, to be sure what caused it, we need to isolate the issue and consider all possibilities and rule-out each one of them until we can fix resolve the issue.

Here are the troubleshooting steps that you should do

Step 1: Perform Battery-pull procedure
Sometimes, it is because of so many apps running simultaneously there is a chance that the system will be stressed-out and caused it to crash. So, what we recommend you to do now is perform soft reset by removing the battery and press the Power key for 10 seconds to release all stored electricity in the hardware components. After you performed the method put it back the battery and try to power on your phone.

If the device successfully boots up, then a minor glitch is caused the issue. However, if your Galaxy S5 still refused to turned on, proceed to the next step.

Step 2: Attempt to boot it in Safe mode
Assuming that the battery is fine and fully charge the next thing that you should do is to restart it in safe mode. This will help you determine if a third-party app prevents the system from booting up through disabling temporarily all downloaded applications in the system. If it turned on while in this mode, it is evident that an app caused it and we suggest you to find that one and uninstall it. Here's how:
  1. Turn the device off.
  2. Press and hold the Power key.
  3. When 'Samsung Galaxy S5' appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume Down key.
  5. Continue to hold the Volume Down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume Down key when you see Safe mode.
Step 3: Boot it in Recovery Mode
Since, the device still won't turn on even in safe mode, so, this time, try to restart it in recovery mode. We have to check if the hardware components are all fine and capable to boot up in this mode. Through recovery mode the hardware components will be powered up without loading its android interface. If your phone turned on in this mode, you can proceed to the next step and wipe the system cache partition. This is how you boot it in recovery mode:
  1. Turn off the device.
  2. Press and hold the following three buttons: Volume Up, Home and Power keys.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume up and Home keys.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight 'wipe cache partition.'
  6. Press the Power key to select.
  7. When the wipe cache partition is complete, 'Reboot system now' is highlighted.
  8. Press the Power key to restart the device.
However, if booting in recovery mode and clearing the cache partition is not helping the issue, then, it's time for you to seek assistance from the tech for your Galaxy S5 might experiencing hardware problem. 



Comments

Post a Comment

Popular posts from this blog

Quick fix on Samsung Galaxy S4 "Unfortunately App has stopped"error

By
Quick fix on Samsung Galaxy S4 "Unfortunately App has stopped"error One of the most common issues that we are always receiving for the past several months is app problem. In fact, there were lots of users complaining about it wherein according to some owners that the error message "Unfortunately App has stopped" keeps on showing up out of the blue once they have to open a certain app So, in this post, we have to isolate that issue by considering all possibilities to know what the real problem is and fix it. Don't you worry, this is just a minor problem and you can easily fix it without bringing your Galaxy S4 to the tech. So to start with the troubleshooting, here are the procedures that we suggest you to do: Step 1: Reset the App In this method, we will bring back the app to it's factory default by deleting all caches and data stored in the app for it might be corrupted or outdated and caused the issue. But don't you worry, this step won't ru...
Post a Comment
Read more

Samsung Galaxy Note 4 T-Mobile Wi-Fi Calling [Starters Guide]

By
Wi-Fi Calling is among the features offered to T-Mobile customers of Samsung Galaxy Note devices including Note 3 and Note 4. It's considered an excellent solution for coverage issues in and around the house or any place where cellular coverage is limited. Wi-Fi calling is enabled by default. This means your device will connect automatically after you successfully connect to a wireless network. This guide will help you manage Wi-Fi Calling feature on your Galaxy Note 4 T-mobile version. One of the first requisites to use Wi-Fi calling is to register your 911 address at T-mobile website. This must be done to avoid getting the REG09 error upon using the feature. After you've successfully registered your 911 address, you may now proceed with the following: A. Set up your Galaxy Note 4 to use Wi-Fi or mobile networks Follow these steps to set the connection preference for your Note 4 device and use Wi-Fi calling or mobile networks: 1. Enable Wi-Fi and connect to a Wi-...
Post a Comment
Read more

Adding Auto-fill Profile or Credit Card Info in Samsung Galaxy S5 browser

By
One of the recommended solutions given to those who have been encountering browser issues with the Galaxy S5 is adding an auto-fill profile or credit card in the browser settings. This method is particularly applicable or used when you are having trouble auto-filling profile or credit card information using the Samsung Galaxy S5 Internet or Chrome browser app. Here's how to add auto-fill profile or credit card in your GS 5 browser settings:
13 comments
Read more